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The information in this article applies to:
| SYMPTOMS |
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After updating a webpage the old page continues to be served. |
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| CAUSE |
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We do not use caching therefore the problem is likely to be occuring within your web browser or at your internet connection provider (eg. Dialup or Broadband provider). |
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| RESOLUTION |
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If your browser is at fault please try clearing the page view history, cookies and disk cache. Internet Explorer 5+ users can be find the option on the tools menu.
Important: Clearing the cookies may result in website preferences being lost.
Should the problem persist it is likely that your internet connection provider has transparent caching deployed on their network. Normally this will speed up web browsing but if an error occurs or the cache is configured too aggressively it will result in cached pages being served rather than the live page. Please contact your internet connection provider to discuss the issue. |
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| Last Reviewed: |
17 January 2005 |
| Keywords: |
page,cache,update |
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